Remote Worker Profile

Over the past nine years, I've had the opportunity to immerse myself in a wide array of professional domains, each contributing to a rich tapestry of skills and experiences. Starting in Customer Service and Technical Support, I honed my ability to troubleshoot issues and ensure customer satisfaction, dealing with intricate technical problems and resolving billing discrepancies.
Transitioning into Retention Support and Sales, I successfully navigated roles with major companies like Comcast, Spectrum, and Straight Talk. My proficiency in retaining customers and driving sales became evident in this dynamic environment.
In the realm of Travel Coordination, I assisted individuals in planning their journeys using platforms like Expedia and Booking.com. Additionally, I became adept at managing Global Distribution Systems (GDS) such as Saber and Amadeus, handling bookings, cancellations, changes, and addressing customer concerns across flights, hotels, cars, and activities.
My journey then led me into Telemarketing and Real Estate, where I engaged in outreach to identify potential customers and played a pivotal role in real estate transactions, guiding individuals through the process of buying and selling homes. My specialization in telemarketing extended to campaigns for Solar and Insurance, where I excelled in lead qualification.
Diversifying my skill set further, I delved into Multimedia, showcasing proficiency in video editing and graphic design using tools like Canva. Managing Social Media accounts allowed me to contribute to content creation, strategic posting, and performance analysis.
Taking on the role of a Healthcare Advocate, I provided crucial support to the elderly, guiding them through healthcare enrollment, copays, coinsurance, deductibles, and prescription-related matters.
Finally, as a Virtual Assistant, I seamlessly organized calendars, set appointments, and ensured the smooth operation of tasks, highlighting my versatility in providing general assistance.